I guess you expect him to monitor his board every minute of every hour? If so, I think you'll need to pay more to finance his time. I personally would rather have more products. I can figure out the documentation on my own and let him develop wonderful code like this. To me, that would be time well spent.
I'm really happy that Alex is so gifted in writing code, but as soon as you represent a LLC and offer something for sale (real money), you need to step up to the plate and listen to your potential customers.
I will admit, $1500 is high for the features it provides (lack of editing directly in the cell for example, but you could easily build another page to update a database and then those changes would be reflected on the page. This would prevent unauthorized end-users from being able to change data. Coldfusion 5.x had a tag calld cfgrid and cfgridupdate that would do just what this widget is doing.
If you don't like his product (or the documentation), move on. No need to go to his forum and use CAPITAL letters. That is just poor form and shows no class.
This is my point - without good documentation this product/source/toolset/widget (whatever you want to call it) will remain the domain of a few dedicated developers and not be used by a wider audience where it belongs.
And Daryl, you can buy a book on how Microsoft implements the CTRL+U (among other keyboard shortcuts) from Amazon if you want to dig that deeply into the code.
I might dislike all caps title but essentially you are right - documentation sucks. And I certainly did not spend enough time answering forum questions - so support sucks too. And don't laugh but the code sucks as well - there are so many things missing and I get reminded of those features every day.
I wish I can magically fix it all at once but in reality I can only spend so much time on this project and so far my priority was (and still is) fixing the code and releasing a more mature version of the toolkit as soon as possible.
I know with all that AJAX craziness there is a demand for a good client-side GUI toolkit - but ActiveWidgets is not there yet. It only does one small thing and extending it beyond what it is intended to do is a huge pain (you have to go through the source code).
I don't want to mislead anyone - please evaluate the product carefully before you buy the license. And if it is not good enough, well, I am working to make it better but it takes time.
Until better documentation exists, I will continue to find the answers where I always have, in the forums, and I will continue to try and help others that might need it.
This is what a community does, it unites, not divides.
That way the community can contribute examples of how it works and collaboratively improve the documentation.
actually the documentation pages are Wiki (see 'edit this page' link at the bottom right) - so everyone can add/correct things there (and I'll be very grateful for that).
I understand Alex completely as I'm sure many of us do who do things of a similar nature for a living...creating tools...open source participation...etc. Now I've never created a tool as robust as this mind you, but they're all the same...THEY NEVER END. There is a mental burden that sometimes you don't care about and other times you do...and these fluctuations don't match your motivational levels.
Alex if you're by yourself...which most brilliant minds are...get help if you expect this to go somewhere...otherwise this is a Beta level product with a one man support team. It's that simple. Take it or leave it. No one should invest their time if they don't understand those facts.
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